Shipping & Returns

Shipping Policy

Thank you for choosing Surreal Frontiers! Here’s what to expect with your order’s shipping process. I’m committed to making sure each item reaches you as smoothly as possible, so here’s a quick look at how it works.

Shipping Methods & Costs

I offer standard and expedited shipping options, so you can choose what fits your needs best. Shipping costs will be calculated at checkout based on your location and chosen shipping speed. I aim to keep costs reasonable, ensuring you receive quality delivery without extra hassle.

Processing Time

Each piece is carefully crafted, so please allow a bit of time for your order to be processed. Typically, I’ll have your order ready to ship within 3-5 business days. If there's any delay, I'll keep you updated, as I know how exciting it is to receive your new items!

Packaging

Every order is packaged thoughtfully to ensure it arrives safe and looking its best. If you have any questions about your order or shipping, just reach out—I’m here to help!

Thank you again for shopping at Surreal Frontiers.

Return & Exchange Policy

I want you to feel completely satisfied with your Surreal Frontiers purchase, so if it’s not quite what you expected, I’m here to help! Here’s a simple breakdown of my return and exchange policy to keep things smooth and hassle-free.

Returns

If you’d like to return an item, please contact me within 14 days of receiving your order. Items should be in their original condition, unwashed and unworn, with tags attached. Once I receive the returned item and confirm it meets the requirements, I’ll issue a full refund or store credit based on your preference.

Exchanges

Need a different size or style? Just reach out within 14 days, and I’ll help you find the perfect fit. Exchanges are subject to stock availability, and I’ll do my best to make sure you’re happy with your choice.

Return Shipping Costs

For returns if the item arrived damaged or there was an error on my end. I’ll cover the shipping to make sure you’re taken care of return fees are covered by me.

Thank you for shopping at Surreal Frontiers! I’m here to make sure you love what you ordered, so please feel free to contact me with any questions.